Shipping policy
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, processing times may be slightly delayed. We will notify you of any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
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International Shipping: 7–21 business days
Delivery times are estimates and may vary depending on your location and carrier conditions.
International Shipping
We offer international shipping to select countries. Shipping costs and delivery times vary based on destination.
Please note:
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Customers are responsible for any customs duties, taxes, or import fees charged by their country.
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Customs processing may cause delays beyond our control.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information usually becomes active within 24 hours.
Delays
Delivery delays can occasionally occur due to:
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Weather conditions
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Carrier delays
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Customs processing (for international orders)
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High seasonal demand
We appreciate your patience if delays occur.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date).
Include:
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Your order number
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Photos (if the item is damaged)
We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
If you notice an error, contact us immediately
Contact Us
If you have any questions about your order or shipping, please contact us